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Trusted partner to world-class organizations
Our team of professionals brings a unique combination of experiences and capabilities.
Customer Support Services
Academic Services
Data Services
60+ languages across 70+ countries
Leveraging our diverse team around the globe, we can acquire data in ways other teams can't.
Whether it's oral history, census records, in-person interviews, or via other sources, we have the coverage and capability to stand up and execute your next project.
More than 50 million data points added
We're well-versed when it comes to working with large, scattered data and converting them into actionable and usable data sets.
Our team maintains the highest industry standards when it comes to data cleanliness and accuracy.
Images, algorithms, text, and more
Create customized data sets with accurate training data to inform and improve your AI capabilities.
We're at the intersection of human capital at scale and cutting-edge technology.
Engaging students across 180 countries
Our mentoring services are designed to help students navigate the challenges of higher education, ensuring student retention and eventual graduation.
100,000+ tickets resolved annually
We're experts in resolving academic support tickets at scale, minimizing the backlog of unanswered requests, so your team can focus on what matters most.
Our CSAT scores and response times consistently rank higher than industry averages, providing a white-glove experience for our clients.
More than 70,000 successful enrollments each year
With a personalized approach, we find and help interested students select the right program, sign-up, and start their experience successfully.
Hundreds of agents serving all time zones
Our teams deliver reliable, scalable customer support. We'll handle inquiries, resolve issues, and keep your customers happy. We provide global reach and coverage that flexes to your needs.
Your brand, your standards, our team members
We manage customer calls with professionalism and clarity. Our globally based agents speak excellent English, ensuring every inquiry, support request, or issue is handled promptly and leaves customers feeling valued and understood.
Sales, customer retention, onboarding, and more
From generating sales or handling customer onboarding, we manage customer outreach that delivers results. Our skilled teams use proven strategies and techniques to connect with the right people, turning prospects into loyal customers.
Let us tell you why we stand above the rest.
Our leadership team has years of experience managing outsourced operations for some of the world’s largest BPOs.
Our talent pool includes thousands of team members educated at US-based universities. They’re unique and you’ll notice.
The limiting factor in our speed to stand up a project is your timeline. When you need us, we’ll have a team ready to jump in.
Team members are distributed between nearly every time zone on the planet. Whenever you and your clients have needs, our team members will be there to support.
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Our team members are found in 70+ countries, providing a unique level of cultural and language expertise at affordable rates.
We can combine human expertise with AI-supported tools to deliver smarter, faster, and more scalable solutions.
Our leadership team has years of experience managing outsourced operations for some of the world’s largest BPOs.
Our talent pool includes thousands of team members educated at US-based universities. They’re unique and you’ll notice.
The limiting factor in our speed to stand up a project is your timeline. When you need us, we’ll have a team ready to jump in.
Team members are distributed between nearly every time zone on the planet. Whenever you and your clients have needs, our team members will be there to support.
Our team members are found in 70+ countries, providing a unique level of cultural and language expertise at affordable rates.
We can combine human expertise with AI-supported tools to deliver smarter, faster, and more scalable solutions.
Our team is composed of US college educated professionals from across the world.
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Hear what a few our long-term partners have to say about us.
"We've been using Springboard for over three years now, and they've become a critical partner in driving our enrollment growth. As an online university, scaling outreach efficiently is essential and Springboard has help us do exactly that."
“Working with our team from Springboard has been inspiring and at the same time professional. We've just begun but in the few months we've been working on this project we've made several adjustments and each team member has done well to adjust and learn what was needed. Each has remained excited about the work and continue to give their best each day.”
“The Springboard team members have far exceeded our hopes. Each of them works hard. They are reliable. They learn quickly. They have accomplished more work in a shorter time than we thought possible... We are better because of them.”
"We've been using Springboard for over three years now, and they've become a critical partner in driving our enrollment growth. As an online university, scaling outreach efficiently is essential and Springboard has help us do exactly that."
“Working with our team from Springboard has been inspiring and at the same time professional. We've just begun but in the few months we've been working on this project we've made several adjustments and each team member has done well to adjust and learn what was needed. Each has remained excited about the work and continue to give their best each day.”
“The Springboard team members have far exceeded our hopes. Each of them works hard. They are reliable. They learn quickly. They have accomplished more work in a shorter time than we thought possible... We are better because of them.”
